Aren't external pipes the Water Company's responsibility?

Unfortunately the underground water pipe from the boundary of the property to the house is the homeowners responsibility.

How long will my water be switched off?

We do all that we can to minimise any interruptions in your water supply and outages are usually less than 1 hour.

Is your work guaranteed?

Yes! All pipe-work we install comes with a full guarantee, that’s how confident we are in our workmanship.

Will you need to dig trenches in my driveway or garden??

In most cases excavations are kept to a minimum through the use of moling equipment. This eliminates the need for digging trenches with just a small hole dug at the start and end of the new pipe run.


If you can’t find the information you need above, call Heaton Water Services on 1707 643296 or 77772 963376 or E-mail Us from our contact page with your query and our friendly team will look after you.